Balancing Resident Autonomy and Compliance

Female care professional calmly explaining an admission form to an older man at a small table in an assisted living facility.

What Is an RCFE and Why LIC 602A Matters

Residential Care Facilities for the Elderly (RCFE) are long-term care homes in California for people aged 60 and older. They are often called assisted living or board-and-care homes. These facilities are licensed by the California Department of Social Services (CDSS) and are officially classified as non-medical. Their job is to provide 24-hour supervision, help with daily activities, safety, meals, and a stable living environment. They are not licensed to operate like hospitals or nursing homes.

The key legal limit is simple but powerful: RCFE are not allowed to provide skilled nursing care. As residents grow older and their health needs become more complex, this limit becomes a constant point of tension. Facilities must protect residents, stay inside their license, and at the same time avoid pushing people out of their homes too early.

In this system, LIC 602A (Physician’s Report for RCFE) is a core document. A facility uses it to decide:

  • whether a new resident can safely live in an RCFE; and

  • whether a current resident still fits the non-medical setting as their health changes.

The form is completed by a doctor, nurse practitioner, or physician assistant. It usually includes:

  • main diagnoses and chronic conditions;

  • expected course of illness and possible complications;

  • how independent the person is in daily activities such as bathing, dressing, toileting, eating, and walking;

  • information about memory, thinking, and mood;

  • list of medications and treatments;

  • history of falls, side effects, or other risks.

The form is done before move-in and updated when needed. For residents with dementia, it is reviewed at least yearly. On paper, LIC 602A helps with planning care and keeping people safe. In real life, it can also become a gatekeeper that decides who may stay and who must leave.

What LIC 602A Really Does

LIC 602A is more than “paperwork.” It is a short medical profile that answers two key questions: Is this person safe in a non-medical setting, and can this specific RCFE meet their needs? The form brings together diagnoses, medications, daily function, cognition, and fall risk in one place so the facility does not guess about a resident’s health.

Resident Autonomy in Everyday Life

What Autonomy Really Means in an RCFE

In theory, autonomy means that a person chooses where to live, what care to accept, and how to live day to day. In an RCFE, things are more complicated. Residents depend on staff for meals, hygiene, medication, and often for moving around the building. Their daily choices are shaped by:

  • staff schedules;

  • facility rules;

  • building design;

  • attitudes of staff and family.

Because of this, many ethicists talk about relational autonomy. The idea is that a resident’s freedom is never purely individual. It depends on the relationships and systems around them. Respecting autonomy is not just saying “you have rights.” It is also building routines, spaces, and policies that let residents actually use those rights.

California law reflects this idea. Residents have the right to reasonable accommodation of their needs and preferences, as long as this does not create serious danger for them or others. Laws such as AB 2171 strengthen the right of residents to participate in decisions about their care and daily life.

So in practice the question is not “autonomy or safety?”. The real question is:

How can a facility protect safety without turning every risk into a reason to say “no”?

Capacity, Risk, and the Role of LIC 602A

Another sensitive topic is decision-making capacity. If a person loses capacity, a surrogate decision-maker (such as a family member or conservator) may be asked to decide where they live and which care they receive.

Professionals walk a narrow path:

  • They must respect the choices of residents who still have capacity, even if those choices look unwise.

  • They must protect residents who truly cannot understand or weigh the risks.

LIC 602A influences how facilities think about both capacity and risk. The form often contains:

  • notes about memory loss, confusion, or dementia;

  • descriptions of behavior, mood changes, or wandering;

  • records of falls or near-misses;

  • levels of dependence in daily activities.

If a facility uses a very cautious, risk-averse approach, it may treat almost any negative detail in LIC 602A as a warning sign. The result can be stricter supervision, limits on movement, or early discussions about transfer. This may happen even when the resident still understands what is going on and wants to stay.

The problem grows when staff have little formal training in capacity assessment. Without clear tools, they may treat LIC 602A like a simple “yes/no” test, even though it was never meant for that.

When LIC 602A Leads to Transfers or Evictions

Legal Reasons for Involuntary Discharge

California law allows an RCFE to start an involuntary transfer or eviction only for specific reasons. Common lawful grounds include:

  • nonpayment;

  • serious violation of laws;

  • ongoing violation of facility rules;

  • discovery of care needs the facility cannot safely or legally meet;

  • change in the type of residents the facility serves.

LIC 602A is central to the fourth category. When a new or updated form shows that a resident now needs more care than an RCFE can legally provide, the facility may argue that the resident no longer fits its license.

For example, if LIC 602A states that the resident now needs:

  • constant skilled nursing, or

  • a level of monitoring that far exceeds normal RCFE staffing, the facility may say that remaining in place is no longer safe or legal.

A simple dementia diagnosis alone is not enough to justify eviction. However, detailed descriptions in LIC 602A of severe confusion, dangerous wandering, or repeated falls can be used as evidence that the facility cannot keep the resident safe under its current license.

When LIC 602A Can Lead to a Move

An updated LIC 602A can become the trigger for an involuntary transfer or eviction. This happens when the form shows that the resident now needs a level of care that RCFE is not licensed to provide, such as ongoing skilled nursing. In these cases, facilities may argue that the resident no longer matches their license, even if the resident wants to stay.

A Planning Tool That Becomes an Exclusion Tool

In many cases the sequence looks like this:

  1. The resident’s health declines over time.

  2. A clinician completes a new LIC 602A and accurately documents the changes.

  3. The facility reviews the form and decides that the needed level of care is now too high.

  4. An involuntary transfer or eviction process begins.

This means that a document designed to support good care planning starts working as a tool for pushing out the most complex residents. Those who need the most support may be the first to be told they have to move.

Clinicians face their own ethical conflict. If they describe decline honestly, they may trigger a move that harms the resident’s emotional stability, social ties, and sense of home. If they soften the truth, they risk safety problems and regulatory violations. Clinical honesty and housing stability are pulled in opposite directions.

Resident Rights and How to Use Them

Access to Records and Administrative Hearings

When a facility proposes an involuntary transfer or eviction, the resident or their representative has important rights.

They have the right to:

  • receive written notice of the proposed discharge;

  • request and receive copies of all records, including LIC 602A, usually within two working days;

  • ask for an administrative hearing to challenge the discharge.

In California these hearings are handled by the Office of Administrative Hearings and Appeals (OAHA). The request should be filed as soon as possible so that a decision can be made before the discharge date. Even if the family is unsure about their chances, filing a request can pause the process and open space for negotiation.

Seeing LIC 602A and other records allows the resident and family to understand exactly which medical facts the facility is using to justify the move.

Plain-Language Resident Rights

Residents have the right to receive written notice of a proposed discharge, to see their records (including LIC 602A) within two working days, and to ask for an administrative hearing. They can also get help from the local Long-Term Care Ombudsman, who explains options, supports the resident, and may help resolve the conflict before a hearing is needed.

Role of the Long-Term Care Ombudsman

Local Long-Term Care Ombudsman programs are often the most practical source of help. An ombudsman can:

  • explain residents’ rights in plain language;

  • help write and submit complaints or hearing requests;

  • speak with the facility to try to solve the problem without a formal hearing.

In many cases, early involvement of an ombudsman leads to compromise: changes in the care plan, added support, or a delayed or cancelled discharge.

Some newer laws go further and allow residents to seek quick court orders to stop ongoing rights violations. There are also discussions about giving residents more direct options to bring legal action when facilities misuse clinical information and LIC 602A to remove them unfairly.

Why These Protections Are Not Enough

On paper, the system looks strong. In practice, many residents:

  • have moderate or severe cognitive impairment;

  • do not understand the discharge notice;

  • are afraid to “cause trouble”;

  • do not have active family or legal help.

Without a trusted advocate, rights remain theoretical. A resident may be moved out of their home without ever truly understanding that they could object, read their LIC 602A, or ask for a hearing.

Better Ways to Use LIC 602A

To reduce harm, facilities and policymakers can change how they use LIC 602A. The goal is to move away from a pure “risk-avoidance” mindset and toward a model that manages risk while supporting autonomy.

Inside the Facility: Clinical and Ethical Practices

Use LIC 602A for shared decision-making.

Rather than treating the form as internal paperwork, staff can use it as a starting point for conversation. They can:

  • explain in simple terms what the form shows about health, risks, and needs;

  • ask the resident and family what matters most to them;

  • explore changes in the care plan before talking about discharge.

Even residents with some cognitive decline can often express what they value most: staying in a familiar place, keeping certain routines, or maintaining contact with neighbors and staff.

Improve training on capacity and risk.

Staff need basic tools to answer:

  • which decisions the resident can still make;

  • when a surrogate must decide;

  • how to distinguish between a truly dangerous choice and a choice that is simply unusual.

Better training makes it less likely that every problem listed in LIC 602A will automatically lead to strict limits.

See behavior as communication.

Many behaviors that show up in LIC 602A as “problems” are actually signals of pain, boredom, fear, or frustration. If staff ask “what is this behavior telling us?” instead of “how do we stop it?”, they can often reduce conflict with better pain control, meaningful activities, or changes in routine.

Policy and Regulatory Changes

On the policy level, the state can adjust rules so that facilities have more incentive to support residents with complex needs rather than discharge them.

Possible steps include:

  • clarifying what counts as reasonable accommodation and what clearly exceeds an RCFE’s role;

  • requiring facilities to show that they tried an individualized care plan, based on LIC 602A, before starting a discharge;

  • making admission contracts clearer so that residents and families understand from the start how LIC 602A will be used and what rights they have if a move is proposed.

Using LIC 602A to Support, Not Just to Screen

Facilities do not have to treat LIC 602A as a simple “yes or no” filter. They can use it as a starting point for shared decision-making: explaining risks in plain language, asking what matters most to the resident, and trying reasonable adaptations before talking about discharge. When used this way, the form helps protect both safety and the resident’s sense of home.

These changes would not remove all conflict, but they would make it harder to use LIC 602A as a quick justification for moving people out.

Conclusion: From Screening Tool to Support Tool

LIC 602A is a necessary part of the RCFE system in California. It helps answer critical questions about safety and appropriate placement. Yet because RCFE are locked into a non-medical license while residents’ needs grow more complex, the same form that supports planning also becomes a frequent trigger for transfer or eviction.

The underlying tension is clear: facilities fear going beyond their license and being blamed for bad outcomes, while residents want stability, respect, and a real voice in decisions about their home.

A better path is possible. When LIC 602A is used as:

  • a basis for honest, shared conversations;

  • a framework for creative, individualized care plans;

  • a record not only of risks, but also of efforts to adapt and support, it can protect both safety and autonomy.

For that to happen, legal rights must be easier to use in practice, and staff must have the training and support to see residents not as collections of risk factors, but as people with history, relationships, and a strong human need to feel at home.

Request Updated LIC 602A Review
 

References

  • California Department of Social Services – LIC 602A: Medical Assessment for Residential Care Facilities for the Elderly

  • California Department of Social Services – LIC 602A: Physician’s Report for Residential Care Facilities for the Elderly (RCFE)

  • California Health & Safety Code – §1569.269: Residential Care Facilities for the Elderly – Residents’ Rights

  • California Code of Regulations, Title 22 – §87468.2: Additional Personal Rights of Residents in Privately Operated Facilities

  • California Legislature – AB 2171: Residential Care Facilities for the Elderly – Residents’ Bill of Rights

  • California Advocates for Nursing Home Reform (CANHR) – Outline of Residents’ Rights: Residential Care Facilities for the Elderly

  • CANHR Legislation – 2014 California Legislation: AB 2171 – Statutory Residents’ Bill of Rights

  • California Department of Aging – Long-Term Care Ombudsman Program: Residents’ Rights

  • WISE & Healthy Aging – Residents’ Rights in an RCFE

  • A Place for Mom – What California’s Form 602 Is and Why It’s Required

  • Assisted Living Education – Resident Rights and AB 2171 (RCFE Administrator Training Material)

  • CANHR – Transfer and Discharge Rights

  • Formalu / CDSS Form Library – Physician’s Report for Residential Care Facilities for the Elderly (RCFE) – LIC 602A

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The Role of Nurse and Physician Assistants in Completing LIC 602A